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African Attire & More at Tenneh Palace
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African Attire & More at Tenneh Palace
HOME
SHOP
More
  • HOME
  • SHOP
  • Sign In
  • Create Account

  • Orders
  • My Account
  • Signed in as:
  • filler@godaddy.com

  • Orders
  • My Account
  • Sign out

Signed in as:

filler@godaddy.com

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policies

Revising or Canceling Orders


To revise or cancel an order prior to it being shipped, customers should contact our customer service support team as soon as possible. Typically, there is a 12-hour processing window in which orders can be revised or canceled.


Returns 

  • Our policy last 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.   
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.   
  • To complete your return, we require a receipt or proof of purchase.  Please do not send your purchase back to the manufacturer.   


Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.  


Read more about our policies here!


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